- 28/12/2024
- 5:35 PM
- leni
The days of driving around town looking for “For Sale” signs are long gone. For today’s commercial real estate investor, software is everything, with each new investment more likely to be found via smartphone than by walking through an empty building. While there’s still value in visiting a property in person, commercial real estate technology has totally transformed the way we research, buy, manage, and optimize commercial real estate portfolios.
But this transformation — known as “proptech” — doesn’t just change how people invest. It’s also revolutionizing the way owners can manage properties, creating new opportunities to add value to an investment. From AI-powered market analysis to smart building systems, proptech makes real estate ownership more efficient and profitable than ever before.
What proptech aims to solve
To understand modern commercial real estate technology, it helps to know what kinds of challenges property owners have faced since the beginning.
Success in commercial real estate has always depended on a few key factors:
- Finding promising properties in good locations
- Determining fair market value
- Identifying potential risks and problems
- Planning and budgeting for improvements
- Keeping tenants happy and spaces occupied
Today’s proptech solutions address each of these age-old challenges with innovative approaches.
Finding a worthwhile investment property
Tools like Zillow and CoStar have helped to cut dependance on local real estate agents and word of mouth when searching for good investments. These property search platforms link investors with opportunities that match their specific criteria, usually offering detailed property listings with high-resolution photos, virtual tours, and extensive property data.
Many of these commercial real estate technology platforms include:
- Interactive maps showing nearby amenities and tenant demographics
- Traffic patterns and accessibility scores
- Future development plans in the area
- Environmental risk assessments
- Market trend analysis
These powerful tools can help you narrow down thousands of potential investments into just a few, making the search for a worthwhile investment that much easier.
Evaluating a property’s real cost
Just because a property looks like a good deal doesn’t mean it is, and accurately determining fair market value can take weeks of research and expertise in local markets. Today’s valuation tools analyze hundreds of data points in a flash to give you accurate property valuations right away.
Modern platforms consider:
- Recent sales of similar properties
- Current market trends
- Local economic indicators
- Property condition and features
- Rental rates in the area
- Development patterns
- Population growth projections
These tools don’t just look at historical data—they use predictive analytics to forecast future value potential and help investors make more informed decisions.
Uncovering risks found in a property’s history
Market valuation involves more than pricing other properties in a given area. Far too many investors have been fleeced after seeing a low price tag and failing to perform due diligence.
Modern commercial real estate technology aggregates data from different sources to build a comprehensive property history.
This helps uncover:
- Tax liens and payment history
- Insurance claims
- Building code violations
- Environmental concerns
- Structural issues
- Permit history
- Zoning changes
- Previous owners and usage
This information, which once took weeks to gather, is now provided by most cities and municipalities through either an assessor portal or via a request for property records. Sometimes it’s even free.
Increasing occupancy
No aspect of commercial real estate has been changed more by technology than the resident experience. While it may not be at the forefront of every investor’s mind, property management plays a big role in maintaining and adding value to an investment.
Modern resident management platforms help owners:
- Monitor building systems
- Control access and security
- Schedule cleaning and maintenance
- Track utility usage
- Collect rent payments
There are too many solutions to count when it comes to building management, but all of them make management more efficient while improving the tenant experience.
AI’s role in commercial real estate technology
Artificial Intelligence has already been adopted by many proptech companies, replacing preset rules and static responses with systems that learn and improve over time.
Here are a few areas where AI can enhance how you approach commercial real estate investment:
- Knowing when and what to buy: AI algorithms can analyze vast amounts of market data to identify promising investment opportunities. By spotting patterns that humans might miss, AI tools tip investors off to new or emerging markets and opportunities.
- New markets worth exploring: AI excels at spotting up-and-coming areas by analyzing things like social media sentiment, demographic shifts, investment patterns, and even business license applications that indicate a promising market.
- When to make repairs: Smart building systems use AI to monitor building components and predict maintenance needs. These systems can optimize energy usage, detect equipment problems before they fail, and schedule preventive maintenance to prevent expensive emergency repairs.
- Who to rent to: AI-powered tenant screening tools help owners make better leasing decisions that reduce vacancy rates and prevent payment problems.
The list of AI-assisted commercial real estate technology tools will only grow with time, giving investors more chances to use them in building a strong portfolio.
The future of proptech
The times are changing. Remote work, immigration, and economic conditions have all contributed to shifts in commercial real estate, and the technology serving these investors is evolving with it.
Here are some exciting developments in commercial real estate technology:
- Enhanced reality tools: Virtual and augmented reality will become standard tools for things like property tours, inspections, construction planning, and more.
- Blockchain integration: Blockchain technology will transform how investors can access property transactions, title searches, contracts, and payment processing. Titles themselves may even start showing up on the blockchain.
- Advanced AI applications: As AI tools improve and grow, they will be able to provide better risk assessment and more accurate market predictions. Beyond that, AI will help to automate property management, personalize services for tenants, and optimize building operations.
- Sustainability technology: Green building and development practices are needed now more than ever, leading to tools aimed at monitoring the usage of energy and water, and helping to reduce waste and carbon output.
The key to success in modern commercial real estate isn’t just location anymore—it’s information. Technological advances have made ownership more accessible to everyone, but only those who embrace innovation will benefit from it.
Property owners who leverage commercial real estate technology to gather, analyze, and act on data will be better positioned to maximize their returns and minimize their risks. The successful property owners of tomorrow will be those who stay informed of technological advances and implement them in their portfolios.
Leni is an AI analyst with a background in real estate.
Born in 2022, Leni works alongside asset managers, asset owners, and limited partners, helping teams stay oriented across systems like Yardi and Entrata. With an understanding of both operations and financials, Leni helps teams spot risk early and actively steps in by surfacing insights, creating alerts, and keeping work moving, decisions aligned, and momentum intact.
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